Monterey upgrade caused several problems

Hello. I just bought a new M1 iMac and was going to trade in a mid-2015 iMac. I followed all the "trade-in" rules and wiped my internal drive then, after some problems, was able to install El Capitan. After I decided to keep that computer and trade-in a 2011 iMac, I upgraded the OS on the 2015 to Monterey (which I was running before I decided to trade it in). After the upgrade, I added two more users for the computer, and everything is working fine in their desktops, but when I sign into mine, the menu bar is missing (yes, I've changed the System Prefs a few times) but appears when I open something like System Prefs, but the Finder menu bar items don't show up, just the items that go with whatever I have open, so I can't change the Finder Prefs or View prefs. It also messed up the icons from my contacts, as well as the icon I use for iCloud...many of them are gone (along with those people's contact info in Contacts) or their icons are messed up, too. I see these problems the most when I use Messages even in another one of my computers. I'm running the newest version of Monterey. Should I reset the PRAM? I'm not sure if it's Monterey or iCloud but I notice these errors in all of my devices (iPhone, iPad, etc.). I've restarted several times.


Sorry this explanation is all over the place but I tried to explain exactly what's happening.


Thanks for any help...

Lloyd

iMac 27″, macOS 12.2

Posted on Feb 23, 2022 10:24 AM

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Question marked as Top-ranking reply

Posted on Feb 23, 2022 1:27 PM

The worst resetting can do is have no effect at all so sure try that.


There is no real separation between the OS and iCloud as iCloud is a native part of the OS, i.e. baked in.


Since this is happening on multiple devices, I'd suspect some sort of problem with syncing; maybe signing in and out of your Apple ID on each of your devices may help.


If it were just on your Mac, I'd suggest you reinstall the OS from the Recovery Panel. Doing so will not affect your personal data. But as diverse as the problem is, the best approach at this point may be to get Apple support involved.

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2 replies
Question marked as Top-ranking reply

Feb 23, 2022 1:27 PM in response to Lloyd Lathrop

The worst resetting can do is have no effect at all so sure try that.


There is no real separation between the OS and iCloud as iCloud is a native part of the OS, i.e. baked in.


Since this is happening on multiple devices, I'd suspect some sort of problem with syncing; maybe signing in and out of your Apple ID on each of your devices may help.


If it were just on your Mac, I'd suggest you reinstall the OS from the Recovery Panel. Doing so will not affect your personal data. But as diverse as the problem is, the best approach at this point may be to get Apple support involved.

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Monterey upgrade caused several problems

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