Why will iMac recognize Canon all in one printer but not scanner?

Why will iMac recognize Canon all in one printer but not scanner


[Re-Titled by Moderator]


iMac 21.5″ 4K, macOS 12.2

Posted on Feb 23, 2022 1:07 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 25, 2022 9:27 AM

This is because they are two different functions. A printer usually needs a print driver in order to print. The scanning function requires scanner software. Very likely you recently upgraded your computer's operating system and the scanner no longer works. Now you need to upgrade its software to a version that works with your OS. That will be found on the Cannon web support page, if one has been released.

6 replies
Question marked as Top-ranking reply

Feb 25, 2022 9:27 AM in response to rosalie1984

This is because they are two different functions. A printer usually needs a print driver in order to print. The scanning function requires scanner software. Very likely you recently upgraded your computer's operating system and the scanner no longer works. Now you need to upgrade its software to a version that works with your OS. That will be found on the Cannon web support page, if one has been released.

Feb 25, 2022 12:52 PM in response to tbirdvet

It is important to keep in mind that printing and scanning are two distinct functions. Unless and until your Canon software is updated, the scan function will not resume working. A noted, you may be able to scan using Apple's Image Capture app, but it is not a full featured scanner software. you can also install VueScan software and it should work nicely. It is a full featured scanner software.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why will iMac recognize Canon all in one printer but not scanner?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.