You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t install iOS 15 on my phone

I can’t install iOS 15 on my phone

Posted on Feb 23, 2022 10:58 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 23, 2022 11:00 PM

Welcome to the Apple Support Communities.


If you have a supported device, iOS 15 - Apple, and you still cannot update, see: If your iPhone, iPad or iPod touch won’t update - Apple Support.


Jack

2 replies

Feb 23, 2022 11:01 PM in response to afetsu160

Ensure that you have iPhone 6s or a newer model to update your iPhone to iOS version 15. iPhone models that are older, iPhone 6 and below, will not update to iOS 15.

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software Update: If there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • Ensure that you do not have a beta profile installed from a previous version
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

I can’t install iOS 15 on my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.