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touch screen feature not functioning

my iphone X screen is unresponsive to touch, is there a quick fix ?

Posted on Feb 24, 2022 8:15 AM

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Question marked as Best reply

Posted on Feb 24, 2022 8:26 AM

Hello there!

Did your phone fall?

What is the software version of your device ?

Is there any crack on the screen?

and try this steps:

That is  how you do a “hard reset”. See below:

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

    • Press and quickly release Volume UP button
    • Press and quickly release Volume DOWN button
    • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

And see this article :

If Touch ID isn't working on your iPhone or iPad

If Touch ID isn't working on your iPhone or iPad

1 reply
Question marked as Best reply

Feb 24, 2022 8:26 AM in response to 3Okab22

Hello there!

Did your phone fall?

What is the software version of your device ?

Is there any crack on the screen?

and try this steps:

That is  how you do a “hard reset”. See below:

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

    • Press and quickly release Volume UP button
    • Press and quickly release Volume DOWN button
    • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

And see this article :

If Touch ID isn't working on your iPhone or iPad

If Touch ID isn't working on your iPhone or iPad

touch screen feature not functioning

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