My MacBook keeps crashing after unplugging and replugging the docking station.

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Level 1

4 points

My MacBook keeps crashing after unplugging and replugging the docking station.

Hi,

I have a MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports) with macOS Monterey (version 12.2.1 (21D62)) running on it. I connect it to a Lenovo ThinkPad thunderbolt dock for my daily work. Since I need to switch computers multiple times a day, I unplug and replug the docking station from time to time.

Since the last update, my Mac crashes whenever I replug the docking station. It also won't connect any USB devices connected to the docking station. After rebooting the Mac, I can connect the docking station and attached USB devices again.

Any thoughts or suggestions to solve the issue?

Thank you

MacBook Pro 13″, macOS 12.2

Posted on Feb 24, 2022 9:23 AM

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Answer 1

skppr Author

Level 1

4 points

Mar 18, 2022 2:46 AM in response to skppr

Just as information for all waiting on a response - the most recent update to macOS version 12.3 resolved the issue for me.

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Answer 2

Feb 28, 2022 6:54 AM in response to skppr

skppr,

Thanks for the additional information. You can find some general troubleshooting guidance here:

If your Mac restarted because of a problem

Since the issue is only happening when you connect to that accessory, you may need to contact the manufacturer of that accessory directly for assistance using their product.

Take care.

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Answer 3

jdo_apple

Community Specialist

Feb 25, 2022 9:20 AM in response to skppr

Greetings skppr,

Welcome to the Apple Support Communities. We see that you have not received a reply to your question yet.

Which specific process are you describing as "crashing"? What behavior are you seeing?

Are you receiving an error? If so, what is the exact wording of that error?

The more detail you can provide, the better the chances of receiving a reply.

Cheers.

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Answer 4

skppr Author

Level 1

4 points

Feb 28, 2022 6:09 AM in response to jdo_apple

Greetings,

It is no specific process but the operating system in general. Unfortunately, there is no error message other than the default error screen "Your computer restarted because of a problem [...]". The crash report does not contain any information other than it was an issue with the intel processor.

Cheers

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Answer 5

skppr Author

Level 1

4 points

Mar 8, 2022 9:11 AM in response to Matthew.S81

Hi Matthew.S81,

It would be bizarre if the issue came from the docking station, as I did not change anything but update the MacBook to 12.2.1. I have used the docking station with my MacBook since January 2021, and it always worked fine until the last OS update.

Cheers

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Answer 6

thomspa

Level 1

9 points

Mar 8, 2022 11:20 PM in response to skppr

I have the same issue: MacBook Pro 13" 2020 used in combination with a Thunderbolt 3 docking station. Everything worked fine all the time, but since the upgrade to macOS 12.2.1 macOS crashes when I unplug the docking station.

Always the same pattern: unplug, wait a few seconds, then the fans spin up heavily for a second or so, then it crashes.

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My MacBook keeps crashing after unplugging and replugging the docking station.

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