Monterey OS causing problems with Tumblr

Question

Level 1

4 points

Monterey OS causing problems with Tumblr

I just downloaded the new Monterey OS the other night, and ever since I have been unable to post pictures to Tumblr from my mac. I don't have any problem posting them with other devices, just my mac. I did not have this problem before the download, which is why I think it's the source of the problem. The site has also been running a lot more slowly for me too, which is annoying. Is there some way to fix this? Please let me know.

Thanks.

MacBook Air 13″, macOS 12.2

Posted on Feb 24, 2022 9:27 AM

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Answer 1

Feb 24, 2022 9:42 AM in response to SunnyLighter

Test with Chrome, Edge, or FireFox browsers. It might be a Safari thing as Apple has updated it. If it works in alternative browsers then Tumbler is going to need to fix the problem on their end.

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Answer 2

Feb 24, 2022 9:25 PM in response to SunnyLighter

Well you don't need to test all the browsers just Chrome & Safari will suffice. So it's not working on Chrome either?

Then I would look at the pictures. Are they HEIC (HDR X265) images? Or normal JPEG / PNG? If the images are HEIC, perhaps converting to JPEG / PNG will resolve.

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Answer 3

lllaass

Level 10

210,513 points

Feb 25, 2022 12:23 AM in response to SunnyLighter

Download and run this app so we can find more information about your installation.

https://etrecheck.com/upgrade

It shows what is launched and other information and is very useful in finding causes of problems. After you first launch the app make sure you check Enable full disk access in the box in lower left.

After running the app use the app's feature to paste to clipboard. Then paste it in the text box for a reply in this forum click on the addition text icon. This is because the normal reply text box limits how much you can type.

No personal identifiable information is contained if the app output. The app was written for a person who is contributor to these Apple Support Communities

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Answer 4

Feb 25, 2022 5:14 AM in response to SunnyLighter

Tumbler: Image & GIF troubleshooting

https://tumblr.zendesk.com/hc/en-us/articles/231537848-Image-GIF-troubleshooting

Also make sure you are completely up-to-date with Monterey:

macOS 12.0.1                                       12.0.1     10/25/2021, 23:18:39
macOS Monterey 12.1                                12.1       12/13/2021, 18:35:50
macOS Monterey 12.2                                12.2       01/26/2022, 18:59:29
macOS Monterey 12.2.1                              12.2.1     02/10/2022, 20:13:01

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Answer 5

SunnyLighter Author

Level 1

4 points

Feb 24, 2022 11:52 PM in response to James Brickley

I tried to change the type of file. It started as a JPEG, and Tumblr only accepts JPEGs and PNGs. I converted it to a PNG, and tried reducing the file size, and tried with different pictures in case it was just that one. Nothing, it's not loading. It seems to only be that site (that I know of), I tried with emails, facebook and deviant art, and while loading the pictures was a bit slow, they still loaded, unlike Tumblr.

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