Level 1

4 points

Face ID isn’t working

Face id stopped working and i tried to reset my face id it doesn’t let me set a new , it keeps saying move the iphone up and down

iPhone 13 Pro Max, iOS 15

Posted on Feb 24, 2022 2:12 PM

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1 reply

Level 8

46,182 points

Feb 24, 2022 2:54 PM in response to gihan80

Welcome to the Apple Support Communities.

See: If Face ID isn't working on your iPhone or iPad Pro - Apple Support.

Jack

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Face ID isn’t working

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