Empty Scan Files

I have been scanning photos on my Epson WF-2540 and saving to a file in Photo. All of a sudden, the file is scanned but empty when I try to save it. Mac OS 12.2.1

iMac 21.5″, macOS 11.2

Posted on Feb 24, 2022 1:43 PM

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Posted on Feb 24, 2022 2:13 PM

Ok - I'd try restarting your mac. If that doesn't help:


Try booting in safe mode - does it still happen? Then reboot normally and try again.

Start up your Mac in safe mode – Apple Support (UK)


Safe mode will clear temporary files and caches, and sometimes fixes odd glitches such as this.


Finally look for updated drivers on the epson website.

4 replies
Question marked as Top-ranking reply

Feb 24, 2022 2:13 PM in response to jhbaker36

Ok - I'd try restarting your mac. If that doesn't help:


Try booting in safe mode - does it still happen? Then reboot normally and try again.

Start up your Mac in safe mode – Apple Support (UK)


Safe mode will clear temporary files and caches, and sometimes fixes odd glitches such as this.


Finally look for updated drivers on the epson website.

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Empty Scan Files

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