Viber notifications stopped after iOS update

salkanakosa wrote:

Thank you. I was hoping to avoid a full backup, reset and delete of the phone as that’s such a hassle. But I may have to as a last resort. Viber support didn’t provide any suggestions. Thanks again!

You may not have to do anything that drastic. Try deleting the viber app, then restart your phone before adding it back. Just a normal restart or a forced restart (neither will result in any data loss)

Normal restart: Turn the phone off, wait one minute, turn the phone on.

Forced restart:

• Press and quickly release VOLUME UP
• Press and quickly release VOLUME DOWN
• Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

Well, I've tried all standard, non-standard options, classic reset and some unusual options and nothing. Simply nothing. Viber group notifications are working but individual ones not.

THEN. For some other reasons, I have to do a reset of my Apple Watch. AND. Now everything is working completely normal. Why this was connected, I have no clue but for me this was the solution.

Hope it will help to someone else too.

Viber are responsible for testing and updating their apps to meet iOS updates. That is the pecking order and if what you say is true then hammer on Viber's door.

Any Viber users here may help.

What trick worked for me is to open up the App, go into settings>notifications, and uncheck “show message notifications” to be off or “Turn notifications on” to off. Keep your notification settings for viber still on via the iPhone settings. This sounds odd but it worked. For some reason when both Vibers and iPhones notifications are set to on it does not work. But when vibers are off and iPhone settings for the viber app are on it works just fine.

I also tried everything suggested without any success and finally I did the following

• full backup of the iphone;
• erase all content and settings;
• restore the iphone from the backup.

Now the Viber notifications are working again.

Viber is not an Apple app. Contact Viber

Bad app Contact a developer

How to contact an app developer - Apple Support

Thank you for the feedback, I hope salkanakosa will respond.

I will remember that for next time👍

Thanks, this worked in my case!

Great, this is the fix. Seems Viber needs to fix something, since turning off notification in their app fixes it.

Not a big fan of the app anyway.