No response from Dual shock 4 controller with Arcade games on MBP

Hello,


I have connected my bluetooth controller and can tell it is connected by a controller app registering all inputs and in-game the PS button creates a reaction.

I have unpaired and paired and no joy still.


Any help or info much appreciated!

MacBook Pro (2020 and later)

Posted on Feb 25, 2022 4:03 AM

Reply
4 replies

Feb 26, 2022 12:17 PM in response to Aleksandr.J

Hello,


Just to add an update to this, I only had one Apple Arcade game, presumed it was the controller or Mac at fault. I have since downloaded another game for verification only to find it works in another game.


So I have since contacted the game in questions support team. So I shall delete this Q here.


I really appreciate your support on this all the same Destiny241! Thanks!

Feb 26, 2022 7:09 AM in response to Aleksandr.J

Hello Aleksandr.J,


Thank you for using Apple Support Communities. Based on your post, your controller button isn't registering on your Mac. We'll do our best to assist.


If you haven't yet, we'd go to System Preferences > Bluetooth and tap on the 'i' next to the controller, then forget the device/controller.


Then use the following to pair it again with your Mac: Connect a wireless game controller to your Apple device


Should it persist, does the issue occur all the time or only within specific games?


Hoping to hear back, take care.

Feb 26, 2022 12:09 PM in response to destiny241

Sorry, I think I’ve explained oddly.


When my controller is showing as connected, only one button creates a reaction in Apple Arcade games. Despite knowing that all buttons are working from using a controller app from the App Store that specifically shows wether all buttons are registering an input.

so the controller is working via Bluetooth. Just not in game (except for one button - the PS button).


I know the game works with controllers as it says so in the app and I’ve read reviews with this particular controller and game.


I have also already tried unpairing and pairing. As I mentioned. So I doubt trying again would yield any results. But as it’s quick I’ll try again.

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No response from Dual shock 4 controller with Arcade games on MBP

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