📰 Newsroom Update: Apple announces Apple Retail expansion in the Kingdom of Saudi Arabia

Apple is also expanding the coed Apple Foundation Program to enhance learning opportunities for more students at the Apple Developer Academy. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

triathlyn Author

Level 1

0 points

Why won’t new (6th gen) Mini allow my Touch ID to work while holding horizontally?

Touch ID won’t activate while holding device in a horizontal manner! Anyone? Many thx!

iPad mini 6 Wi-Fi

Posted on Feb 25, 2022 6:31 AM

Top-ranking reply

Owen_1001

Level 4

2,031 points

Posted on Feb 25, 2022 6:44 AM

Hi there.

Try resetting Touch ID by going to Touch ID settings and turning it off. Then turn it on and set it back up. When it tells you to adjust your grip and use your fingers on multiple angles, switch the orientation of your finger to the position it will be in while the device is in landscape mode.

View in context

Why won’t new (6th gen) Mini allow my Touch ID to work while holding horizontally?

Similar questions