Cannot remove old Apple Card out of Safari auto fill.

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Blur0330 Author

Level 1

16 points

Cannot remove old Apple Card out of Safari auto fill.

The card in question is the bottom one, the remove button is grayed out. Help it always pops up on auto fill.

iMac 27″, macOS 10.13

Posted on Feb 25, 2022 9:59 AM

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Answer 1

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Blur0330 Author

Level 1

16 points

Mar 24, 2022 10:29 AM in response to David Mac Pro

Removing cards in Safari Autofill Settings

If you have a stubborn old card that is from wallet and the remove option is gray out, do the following,

open Utilities, Keychain Access once in side search for - com.apple.passd.virtual.card. - Delete all occurrences, quit keychain access. I too was on the phone with apple for a few hours, then took 2 days to get back to me. We got the same solution.

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Answer 2

Mar 23, 2022 6:12 AM in response to Blur0330

Hello, I had the same issue and after 2 hours on the phone with 5 different advisors from apple the answer was to remove the older keychain under applications/utilities/Keychain Access then iCloud and remove the older com.apple.passd.virtual.card. Call apple support and tell them this answer to have them walk you through the process. David

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Answer 3

tgok23

Community Specialist

Feb 26, 2022 10:59 AM in response to Blur0330

Hello, Blur0330!

Welcome to Apple Support Communities! If we understand correctly, you're trying to remove the Apple Card from your Wallet and it's greyed out. You'd also like to remove this information from automatically filling in.

If this card is not yours and you'd like to be removed, look over the guidance here: Remove a participant from your shared Apple Card account. If you were a co-owner, the balance would need to be paid in full.

If not and you're unable to remove the Apple Card from your Wallet, you'd want to contact Apple: Apple Support - Solutions select Apple Pay. They'd be able to work with you in order to find out why you're unable to do this. Because you can't remove the Apple Card, you wouldn't be able to remove the AutoFill selection by editing it out.

Take care!

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Cannot remove old Apple Card out of Safari auto fill.

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