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I can't watch films with Apple TV app

When launching the play of a film, I see the black screen but the films does not play as I see the multicolor wheel rolling again and again.

[Re-Titled by Moderator]

MacBook Pro 13″, macOS 10.15

Posted on Feb 25, 2022 2:25 PM

Top-ranking reply

BDAqua

Level 10

245,579 points

Posted on Feb 25, 2022 3:08 PM

Start with this...

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.

Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

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I can't watch films with Apple TV app

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