Unknown battery (iPhone not charging)

Does anyone has a tip how to fix it?



iPhone 11, iOS 15

Posted on Feb 25, 2022 3:05 PM

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Posted on Feb 25, 2022 3:09 PM

If you had the battery replaced by a non-Apple repair shop, then there is your issue. Apple doesn't sell their batteries so the repair shop put in a non-genuine battery. Take it back and make them fix it or get your money back.

If you didn't get it replaced, then take it to an Apple store and get a new battery installed.

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Question marked as ⚠️ Top-ranking reply

Feb 25, 2022 3:09 PM in response to Hannahhildebrand

If you had the battery replaced by a non-Apple repair shop, then there is your issue. Apple doesn't sell their batteries so the repair shop put in a non-genuine battery. Take it back and make them fix it or get your money back.

If you didn't get it replaced, then take it to an Apple store and get a new battery installed.

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Unknown battery (iPhone not charging)

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