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Keyboard and mouse unresponsive

Keyboard and mouse unresponsive after a few minutes

iMac 27″ 5K, macOS 12.3

Posted on Feb 26, 2022 8:39 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 26, 2022 8:42 AM

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!


1. Connect the USB keyboard and mouse to the computer.

2. Open System Preferences – Bluetooth

3. Un-pair the wireless keyboard and mouse.

4. Turn off Bluetooth

5. Restart the computer in Safe Mode per the directions in How to use safe mode on your Mac - Apple Support

6. Restart the computer normally.

7. Open System Preferences – Bluetooth

8. Turn on Bluetooth

9. Re-Pair the wireless keyboard and mouse.

  1. Unplug the USB keyboard and mouse and begin testing the wireless devices again.


1 reply
Question marked as Top-ranking reply

Feb 26, 2022 8:42 AM in response to BARRY47

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!


1. Connect the USB keyboard and mouse to the computer.

2. Open System Preferences – Bluetooth

3. Un-pair the wireless keyboard and mouse.

4. Turn off Bluetooth

5. Restart the computer in Safe Mode per the directions in How to use safe mode on your Mac - Apple Support

6. Restart the computer normally.

7. Open System Preferences – Bluetooth

8. Turn on Bluetooth

9. Re-Pair the wireless keyboard and mouse.

  1. Unplug the USB keyboard and mouse and begin testing the wireless devices again.


Keyboard and mouse unresponsive

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