You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

unable to log on to my mac

can not log into my macbook somehow my log on has changed


MacBook Pro 13″, macOS 10.13

Posted on Feb 26, 2022 8:41 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 26, 2022 9:13 AM

ianlindae wrote:

can not log into my macbook somehow my log on has changed


Verify your CAPS lock is not on—psswd are case sensitive.



Forgot Admin password—


Reset your Mac login password - Apple Support

https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac


Change or reset the password of a macOS user account ...

https://support.apple.com/en-us/HT202860


If you encrypted your Mac’s boot disk with FileVault 2 —

this prevents you from using your Apple ID to reset your password

(since the password is used in FileVault’s encryption). Read this Apple support document for more information about FileVault. see "Turn Off FileVault" Button Grayed Out --… - Apple Community



1 reply
Question marked as Top-ranking reply

Feb 26, 2022 9:13 AM in response to ianlindae

ianlindae wrote:

can not log into my macbook somehow my log on has changed


Verify your CAPS lock is not on—psswd are case sensitive.



Forgot Admin password—


Reset your Mac login password - Apple Support

https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac


Change or reset the password of a macOS user account ...

https://support.apple.com/en-us/HT202860


If you encrypted your Mac’s boot disk with FileVault 2 —

this prevents you from using your Apple ID to reset your password

(since the password is used in FileVault’s encryption). Read this Apple support document for more information about FileVault. see "Turn Off FileVault" Button Grayed Out --… - Apple Community



unable to log on to my mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.