I was clearing everything off my moms iMac and I read an Apple article saying how to clear verything off of it and then I followed those steps and now it is showing a folder with and question mark it keeps blinking I do not know what to do

If it will not pair with the wireless keyboard, the you will need dig out, barrow or buy and use a USB keyboard to access macOS Recovery mode and reinstall.

FWIW most any USB Logitech, Generic or Windoz keyboard will work to access Recovery mode.

Good evening,

This screen simply means macOS cannot find an operating system to boot from; you'll need to reinstall macOS to continue. Follow this tutorial step-by-step; reference this article if you're having other issues with reinstalling macOS.

Have a great weekend, and thanks for reaching out to Apple Support.

Hi, Quentinhutch, i’d recommend you use a wired USB keyboard for startup/troubleshooting… pretty much any one will work… doesn’t have to be a mac one… windows one will work fine, as long as it’s usb. You might even be able to buy one at your local dollar store, perhaps… even borrow one… bluetooth keyboards ( and mice) are iffy and not super reliable for startup/troubleshooting..

thats all i have

john b

The Windows Key is the same as the Apple or Command key + R … that should be it…

john b

The spinning globe still appears

I’ve followed the video for accessing the OS X reinstall but when I get to this screen - I do not have a disk to select to install to?

I did a repair and there’s my disk there