Phone is frozen..
I needed more storage, so I pressed the offload unused apps option. My phone has been stuck on a black screen and the apple logo screen for hours, and I don’t want to factory reset. What can I do to fix this? :(
iPhone 11
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Try a forced restart:
- Press and quickly release VOLUME UP
- Press and quickly release VOLUME DOWN
- Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears
The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.
If this doesn’t work you will have to factory reset it.