Endless verification pop up

i keep getting a pop up other there was a problem with a previous purchase and i already have a billing address, so i click done and another pop up says verification required and takes me to billing addresses and again i have one already so i press done and get asked again for verification then i get stuck in a endless cycle of being asked again each time i pressed done

Posted on Feb 26, 2022 6:47 PM

Reply
1 reply

Feb 27, 2022 12:59 PM in response to Meccha

Hello Meccha,



We see you're having an issue with a prior purchase, and we'd be happy to help.


This page here can help with issues where your payment method was declined, including issues with prior purchases: If your payment method is declined in the App Store or iTunes Store



As it notes, you'll want to add a new payment method, or update the existing one. This page can help with that part: Change, add, or remove Apple ID payment methods



Cheers.

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Endless verification pop up

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