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User profile for user: rlfromcollierville
rlfromcollierville Author
User level: Level 1
4 points

Update to Monterey 12.2.1 problems with items on desktop

I have a 15" Late 2015 MBP. When I applied this update, there are 2 basic issues so far.


  1. Previously, Audio and Video files, when moused over, would play within just the Icon of the item itself without opening any software. When the mouse was removed, the play stopped. That no longer happens. When moused over, there is nothing.
  2. Previously, all icons for files had a small thumbnail of the contents. So, a photo had a thumbnail of the picture, a PDF has a pic of the first page, etc. That no longer happens. There is no preview at all, so all Screen shots look the same, All PDF's look the same (except their filenames, of course.)


I miss both of those a lot. Anyone else experience this or know what the problem is?


Thank you,

Ron

MacBook Pro Retina

Posted on Feb 26, 2022 7:29 PM

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User profile for user: PRP_53
PRP_53
User level: Level 10
91,303 points

Posted on Feb 27, 2022 2:39 AM

1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


4 - If the issue is present in the dummy account - then this appears to be a System Wide issue.


5 - Suggest downloading the Application Etrecheck directly from a well Respected ASC Contributor. And Safe to use.


The application is free or paid from added features. 


Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).


It will take a Snap Shot -  both the hardware and software.


 The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )


We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.


Any Third Party Applications that will interfere with the normal operation of the OS, alter, modify, remove or delete or attempt to do so is an invitation for disaster and may require a Reinstallation of the OS.


Any of the below should be removed as per Developers Instructions 


This includes AntiVirus, Disk Cleaners, Disk Optimizes, UnInstaller etc.

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Question marked as Top-ranking reply
User profile for user: PRP_53
PRP_53
User level: Level 10
91,303 points

Feb 27, 2022 2:39 AM in response to rlfromcollierville

1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


4 - If the issue is present in the dummy account - then this appears to be a System Wide issue.


5 - Suggest downloading the Application Etrecheck directly from a well Respected ASC Contributor. And Safe to use.


The application is free or paid from added features. 


Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).


It will take a Snap Shot -  both the hardware and software.


 The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )


We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.


Any Third Party Applications that will interfere with the normal operation of the OS, alter, modify, remove or delete or attempt to do so is an invitation for disaster and may require a Reinstallation of the OS.


Any of the below should be removed as per Developers Instructions 


This includes AntiVirus, Disk Cleaners, Disk Optimizes, UnInstaller etc.

Reply

Update to Monterey 12.2.1 problems with items on desktop

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