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Bones985 Author

Level 1

4 points

iTunes gift card can't be found on the Store

I brought a iTunes gift card £50 and the card was activated,

when I went to add the card to iTunes Store it said it wasn’t found,

it turns out the card was only active for £25 “when the card is a £50 card “

I have gone back to Tesco and they say the are a 3rd party and cannot get my money back and they cannot figure out how the £50 let them only put £25 on the card,

and iTunes cannot help as they think I’m making it up,

but the PBH number on card and the receipt match up,

and because I only pay £25 and the card should only be a £25,

so £25 is lost

[Edited by Moderator]

Posted on Feb 27, 2022 12:23 AM

Top-ranking reply

turingtest2

Level 10

274,546 points

Posted on Feb 27, 2022 6:07 AM

DO NOT POST GIFT CARD CODES OR IMAGES OF THE SAME TO A PUBLIC FORUM!

If you bought an iTunes gift card voucher which you cannot redeem then you should see If you can't redeem your App Store & iTunes Gift Card, Apple Music Gift Card, or content code - Apple Support. I think you will have to press your case with Apple Support.

tt2

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iTunes gift card can't be found on the Store

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