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Rnicoleh20 Author

Level 1

4 points

Apple music

Why can’t my family member access Apple Music?

iPhone 11

Posted on Feb 27, 2022 7:02 PM

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Level 10

119,639 points

Posted on Feb 27, 2022 7:23 PM

Did you and the family member follow all the steps in:

Get an Apple Music family subscription - Apple Support

Set up Family Sharing - Apple Support

If so, the family member might be able to fix his issue by turning Sync Library off for all of his devices, then turning it back on again. Learn how.

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Level 10

119,639 points

Feb 27, 2022 7:23 PM in response to Rnicoleh20

Did you and the family member follow all the steps in:

Get an Apple Music family subscription - Apple Support

Set up Family Sharing - Apple Support

If so, the family member might be able to fix his issue by turning Sync Library off for all of his devices, then turning it back on again. Learn how.

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