Mac OS Monterey Lost almost all information in my apple mail sub folders

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Mac OS Monterey Lost almost all information in my apple mail sub folders

Lost almost all information in my apple mail sub folders

Mac OS Monterey

Posted on Feb 28, 2022 4:16 AM

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Answer 1

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PRP_53

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85,039 points

Feb 28, 2022 4:32 AM in response to sandra frombeaconsfield

sandra frombeaconsfield wrote:

Lost almost all information in my apple mail sub folders

Mac OS Monterey

The information may still be there but just not showing.

Refer to picture below. Notice the Plus Sign ( + ) and click it to bring up " Add To Favourites " and add the missing Sub Folders

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Answer 2

Feb 28, 2022 8:33 AM in response to PRP_53

Thanks for your reply but this did not work plus I may have mislead you as this happened before the upgrade to Monterey

plus all the sub folders over 30 or more are showing up, but all the information that was saved in each sub folder has been lost.

help and advice please

Sandra

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Answer 3

PRP_53

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85,039 points

Feb 28, 2022 8:37 AM in response to sandra frombeaconsfield

sandra frombeaconsfield wrote:

Thanks for your reply but this did not work plus I may have mislead you as this happened before the upgrade to Monterey

plus all the sub folders over 30 or more are showing up, but all the information that was saved in each sub folder has been lost.

help and advice please

Sandra

From what previous version of macOS was this computer upgraded from ?

Hindsight, but Unresolved Issues that existed before the upgrade really should have been fixed before. They tend to carry over into the new

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Answer 4

Mar 2, 2022 3:33 AM in response to PRP_53

macOS 10.15.3 Update:

Source: Apple

Install Date: 10/2/20, 11:25

macOS 11.1:

Version: 11,1

Source: Apple

Install Date: 28/12/20, 13:29

macOS 11.2.1:

Version: 11.2.1

Source: Apple

Install Date: 22/2/21, 14:52

macOS 11.3:

Version: 11,3

Source: Apple

Install Date: 29/4/21, 00:20

macOS 11.3.1:

Version: 11.3.1

Source: Apple

Install Date: 24/5/21, 09:09

macOS 11.4:

Version: 11,4

Source: Apple

Install Date: 21/6/21, 15:42

macOS 11.5.1:

Version: 11.5.1

Source: Apple

Install Date: 8/8/21, 14:08

macOS 11.6:

Version: 11,6

Source: Apple

Install Date: 17/10/21, 20:50

macOS 12.2:

Version: 12,2

Source: Apple

Install Date: 25/2/22, 15:59

macOS 12.2.1:

Version: 12.2.1

Source: Apple

Install Date: 25/2/22, 17:37

macOS Big Sur:

Version: 11,1

Source: Apple

Install Date: 28/12/20, 12:49

macOS Catalina 10.15.4 Update:

Source: Apple

Install Date: 24/4/20, 21:55

macOS Catalina 10.15.5 Update:

Source: Apple

Install Date: 8/6/20, 12:55

macOS Catalina 10.15.6 Update:

Source: Apple

Install Date: 25/8/20, 12:30

macOS Catalina 10.15.7 Update:

Source: Apple

Install Date: 2/11/20, 00:40

macOS Installer Notification:

Version: 2,0

Source: Apple

Install Date: 15/1/22, 16:52

macOS Monterey:

Version: 12,2

Source: Apple

Install Date: 9/2/22, 13:58

macOS Monterey:

Version: 12.2.1

Source: Apple

Install Date: 25/2/22, 12:24

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Answer 5

Mar 2, 2022 4:20 AM in response to PRP_53

Thank you for your response, its not a great deal of help to you but to be honest I can not pin point the point of time of the loss, as I have not had the time to be able to pursue the issue. also I was trying to dump Google drive as I have apple iCloud and felt there was not a need to have both

plus the cost factor. plus I have a old time capsule which upon trying to go back to where the folders once where. I have not had any luck. plus being a much older person the mind goes a bit brain dead. at times.

but I am grateful for any suggestions

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Answer 6

PRP_53

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Mar 3, 2022 1:52 PM in response to sandra frombeaconsfield

There is a means to retrieve lost Mail Boxes from a Time Machine Backup.

The process is not as simple starting from Catalina and newer versions of macOS.

To be honest, am not familiar with the exact step so will not suggest that which I can not be certain will work.

Perhaps another Contributor(s) may pickup this question with more insights and more defined method.

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Answer 7

PRP_53

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Mar 4, 2022 7:23 AM in response to PRP_53

How do I bring back Mail settings to a sy… - Apple Community

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Answer 8

PRP_53

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Feb 28, 2022 9:21 AM in response to sandra frombeaconsfield

Easy enough to figure this out - " System Information" in " Other Folder" and on left scroll down to Installations.

Refer to picture below

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Answer 9

Feb 28, 2022 8:59 AM in response to PRP_53

Sorry I can not remember what the name was before the this up grade other than it would have been the previous up grade

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Answer 10

PRP_53

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Mar 2, 2022 3:40 AM in response to sandra frombeaconsfield

Thank you : -)

So the issue, if I understand correctly, has existed in Catalina and remained with each subsequent Upgrade into Big Sur and still present in Monterey ?

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