You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

erasing MacBook for resale

I've done everything suggested but now have a folder with a question mark now on my screen. What do I do?

MacBook Pro 14″, macOS 12.2

Posted on Feb 28, 2022 6:34 AM

Top-ranking reply

Level 10

732,575 points

Posted on Feb 28, 2022 6:42 AM

You've successfully erased it, but haven't reinstalled the OS. Use the recovery system or Mac OS X install DVD as applicable.

(214934)

View in context

Similar questions