You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how do i unlock a disabled phone without losing data?

how do i unlock a disabled phone without losing data?


iPhone 7 Plus

Posted on Feb 28, 2022 8:38 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 28, 2022 8:44 AM

You don't. Once disabled the data is already gone. There's no way to get back from a disabled device except by restoring it to factory settings, which will wipe any data on it.


If you have a backup (iCloud or iTunes based), you can get the data back from there.


And no, you cannot backup a disabled device.

1 reply
Question marked as Top-ranking reply

Feb 28, 2022 8:44 AM in response to gathoni254

You don't. Once disabled the data is already gone. There's no way to get back from a disabled device except by restoring it to factory settings, which will wipe any data on it.


If you have a backup (iCloud or iTunes based), you can get the data back from there.


And no, you cannot backup a disabled device.

how do i unlock a disabled phone without losing data?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.