You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need to update the operating system. When I try it tells me that it is not able to. No other information is given I don't know why?

I need to update operating system so I can connect my new printer. However the computer will not update. I need help

Posted on Mar 1, 2022 9:45 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 1, 2022 10:57 AM

The model year of a MacBook Pro is available at Apple menu > About This Mac.

An Early 2008 through mid 2009 MacBook Pro can be upgraded to El Capitan 10.11.6 but no later version. See: How to get old versions of macOS - Apple Support

A mid 2010 through late 2011 MacBook Pro can be upgraded to High Sierra 10.13.6 but no later version. See: How to get old versions of macOS - Apple Support

A mid 2012 through early 2013 MacBook Pro can be upgraded to Catalina 10.15.7 but no later. See: How to get old versions of macOS - Apple Support

A late 2013 and mid 2014 can be upgraded to the latest  version of Big Sur macOS 11 but no later. See: How to get old versions of macOS - Apple Support

An early 2015 or later can be upgraded to the current version of Monterey macOS 12. See: How to upgrade to macOS Monterey - Apple Support


1 reply
Question marked as Top-ranking reply

Mar 1, 2022 10:57 AM in response to baypony

The model year of a MacBook Pro is available at Apple menu > About This Mac.

An Early 2008 through mid 2009 MacBook Pro can be upgraded to El Capitan 10.11.6 but no later version. See: How to get old versions of macOS - Apple Support

A mid 2010 through late 2011 MacBook Pro can be upgraded to High Sierra 10.13.6 but no later version. See: How to get old versions of macOS - Apple Support

A mid 2012 through early 2013 MacBook Pro can be upgraded to Catalina 10.15.7 but no later. See: How to get old versions of macOS - Apple Support

A late 2013 and mid 2014 can be upgraded to the latest  version of Big Sur macOS 11 but no later. See: How to get old versions of macOS - Apple Support

An early 2015 or later can be upgraded to the current version of Monterey macOS 12. See: How to upgrade to macOS Monterey - Apple Support


I need to update the operating system. When I try it tells me that it is not able to. No other information is given I don't know why?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.