AirPods mic not working on MacBook after upgrading to 12.2.1

I upgraded my MacBook Pro to 12.2.1 and then the mic of AirPods connected to it does not work anymore. I recorded a memo myself and the sound is muffled and choppy.


The AirPods work well with my iPhone and also worked well with the MacBook before the upgrade. So I think the upgrade caused the problem.


I also deleted the device in Bluetooth and repaired. But it did not solve the problem.

MacBook Pro

Posted on Mar 1, 2022 1:17 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 10, 2022 7:43 PM

Myra - I think you meant to say Monterey, not Big Sur. I had no mic issues with Big Sur, the mic/bluetooth issue appeared when I upgraded.


BTW - it is related to another Bluetooth device I use - Logitech mouse. When I turned the mouse off, the issue goes away.

4 replies

Mar 2, 2022 9:30 AM in response to Myra_H

Welcome Myra_H,


Thank you for using Apple Support Communities. Based on your post, after updating your MacBook Pro your paired AirPods microphone isn't working as expected. We'll do our best to assist.


In case these are AirPods Pro, see: If your AirPods Pro make crackling or static sounds

Which would bring you to the following Repair Program: AirPods Pro Service Program for Sound Issues


With that provided, if you're using other AirPods models: Identify your AirPods

Then we'd still be sure to cover steps in: If the sound from your wireless headphones cuts out or is distorted


Should it persist, we'd recommend backing up and updating your iPhone to the latest version, if needed: Update your iPhone, iPad, or iPod touch

Pair the AirPods to your iPhone and put the AirPods back into the Charging Case. Leave them paired to your iPhone, connect the Charging Case to power, and close together with the iPhone for 30 minutes (Do not open the Charging Case during this time). In case they are out of date in firmware, this should update them. After that, play back some content (30 seconds or longer) to test the speaker using your iPhone, pair them with your Mac, and then try creating a Voice Memo on your Mac to test the issue further.


If it continues to occur, then reply back letting us know if you've had any issues creating Voice Memos on your iPhone with the AirPods.


We'll take it from there, cheers.

Mar 3, 2022 8:23 AM in response to Myra_H

I have exactly the same issue. Upgraded to 12.2.1. from Big Sur. AirPods mic became muffled when communicating with the MacBook Pro (over Zoom or when I try to record a message).


It is not the AirPods mic (no debris etc), they work just fine when I used them with my iPhone. I removed/deleted the AirPods from MacBook Bluetooth list and put them back several times, did not help.


The AirPods are on the latest firmware 4C165.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPods mic not working on MacBook after upgrading to 12.2.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.