What can I do? Panic cpu 2 caller 0xffffff 801d5fca25

Hello, I have been having problems with my Mac Book Air 2014. It freezes and then restarts. What can I do?


Model Name: MacBook Air

Model Identifier: MacBookAir6,2

Processor Name: Dual-Core Intel Core i5

Processor Speed: 1,4 GHz

Number of Processors: 1

Total Number of Cores: 2

L2 Cache (per Core): 256 KB

L3 Cache: 3 MB

Hyper-Threading Technology: Enabled

Memory: 4 GB

System Firmware Version: 432.60.3.0.0

SMC Version (system): 2.13f15


Thank you team!

MacBook Air 13″, macOS 11.6

Posted on Mar 2, 2022 6:11 AM

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Question marked as Top-ranking reply

Posted on Mar 3, 2022 9:26 AM

Post the complete Kernel Panic log here using the "Additional Text" icon which looks like a piece of paper. If possible, post several Kernel Panic logs so we can see if there is a pattern to the failures. The file names begin with "kernel" and end in ".panic" and would be located in "/Library/Logs/DiagnosticReports".


To look for possible software issues you can run EtreCheck and post the report here using the "Additional Text" icon which looks like a piece of paper. If you give EtreCheck "Full Disk Access" the report will include more information such as a summary of the recent logs which may contain some clues.


Try running the Apple Diagnostics to see if any hardware issues are detected.


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2 replies
Question marked as Top-ranking reply

Mar 3, 2022 9:26 AM in response to kevinhr

Post the complete Kernel Panic log here using the "Additional Text" icon which looks like a piece of paper. If possible, post several Kernel Panic logs so we can see if there is a pattern to the failures. The file names begin with "kernel" and end in ".panic" and would be located in "/Library/Logs/DiagnosticReports".


To look for possible software issues you can run EtreCheck and post the report here using the "Additional Text" icon which looks like a piece of paper. If you give EtreCheck "Full Disk Access" the report will include more information such as a summary of the recent logs which may contain some clues.


Try running the Apple Diagnostics to see if any hardware issues are detected.


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What can I do? Panic cpu 2 caller 0xffffff 801d5fca25

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