Screen locked on ad from Word Connect game

The screen is locked on an ad from Word Connect game. It will not shut-off or log-off with the usual side button with either of the volume buttons.

iPhone XR, iOS 15

Posted on Mar 2, 2022 6:54 AM

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Question marked as Top-ranking reply

Posted on Mar 2, 2022 6:56 AM

  • Press and quickly release VOLUME UP
  • Press and quickly release VOLUME DOWN
  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


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Screen locked on ad from Word Connect game

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