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User profile for user: Alxxxxxxx
Alxxxxxxx Author
User level: Level 1
4 points

Subscription

Hi !

I Canceled the subscription for Picarts app , but Now I received the same bill from apple . I really don’t know what to do . Please can you help me ?

Posted on Mar 2, 2022 9:45 AM

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User profile for user: Phil0124
Phil0124
Community+ 2024
User level: Level 10
205,739 points

Posted on Mar 2, 2022 9:54 AM

How did you cancel it exactly? What did you do? Did you do so more than 24 hours before it was set to expire?


Did you follow the steps here: link-> How to cancel a subscription from Apple - Apple Support


Note, that deleting the App from a device, does not in itself cancel any associated subscriptions.


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User profile for user: Phil0124
Phil0124
Community+ 2024
User level: Level 10
205,739 points

Mar 2, 2022 9:54 AM in response to Alxxxxxxx

How did you cancel it exactly? What did you do? Did you do so more than 24 hours before it was set to expire?


Did you follow the steps here: link-> How to cancel a subscription from Apple - Apple Support


Note, that deleting the App from a device, does not in itself cancel any associated subscriptions.


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