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J-Eun Author

Level 1

4 points

I entered my Apple ID and password to download the software on my MacBook Air, but it doesn't match.

What do I have to do?

I already change my password, but the problem is still not resolved.

MacBook Air 13″, OS X 10.10

Posted on Mar 2, 2022 11:26 AM

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3564 3

1 reply

sberman

Level 10

280,982 points

Mar 2, 2022 2:52 PM in response to J-Eun

What to do after you change your Apple ID or password - Apple Support

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I entered my Apple ID and password to download the software on my MacBook Air, but it doesn't match.