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My Apple Watch series 3 does not want to factory reset after forgetting my password and it’s not connected to my phone

Apple Watch

Posted on Mar 2, 2022 2:36 PM

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1 reply

Mar 3, 2022 12:14 PM in response to Tjalloh

Hi Tjalloh,


You can see if restarting, or if necessary, force restarting your Apple Watch may help get past this Apple logo screen:


"How to restart your Apple Watch

  1. Press and hold the side button until you see the Power Off slider.
  2. Drag the Power Off slider.
  3. After your watch turns off, press and hold the side button again until you see the Apple logo.


If your Apple Watch is charging, take it off the charger first. When your watch is charging, you can't restart it. 

 

Apple logo screen.


Force restart your Apple Watch

You should force restart your Apple Watch as a last resort and only if it's not responding.


Don’t force restart your Apple Watch if you're updating watchOS. After you see the Apple logo and progress wheel, leave your watch alone and on its charger until the update finishes.


To force restart your Apple Watch, press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo."


Those steps are from this article: Restart your Apple Watch - Apple Support


If you are still encountering an issue, please answer the questions below to help us understand the issue better.


  • When you say you forgot your password, do you mean your Apple ID password or Apple Watch passcode?
  • Has your Apple Watch been stuck on the Apple logo screen or have you seen any other screens? If yes, can you tell us what you seen?


Take care!

My Apple Watch series 3 does not want to factory reset after forgetting my password and it’s not connected to my phone

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