Previously, I was a citizen of the Russian Federation and my apple id was tied to a Russian card and documents. Since 2014, I have been a citizen of UkraineI kindly ask you I would like to change payment details and country. Where can I send my ID card for personal identification?
Kind regards,
Marina
[Edited by Moderator]
Log into your account in the App Store/iTunes and you should be able to change/verify it there.
Apple ID payment information - change. *
You need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a valid credit card issued by a bank in the country the store is in and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.
Purchases - View, change, or cancel your subscriptions. *
Purchases - Subscriptions not billed through Apple *
Link to contact Apple Support at the end of the article.
Purchases - the subscription that you want to cancel is not listed *
Region - Change your iTunes Store, iBooks Store, or App Store country or region. *
If you have done all the above and are still having problems, contact iTunes Support. See the Apple Support articles below for contact information.
Apple Support schedule phone call -
If necessary, try Twitter
Log into your account in the App Store/iTunes and you should be able to change/verify it there.
Apple ID payment information - change. *
You need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a valid credit card issued by a bank in the country the store is in and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.
Purchases - View, change, or cancel your subscriptions. *
Purchases - Subscriptions not billed through Apple *
Link to contact Apple Support at the end of the article.
Purchases - the subscription that you want to cancel is not listed *
Region - Change your iTunes Store, iBooks Store, or App Store country or region. *
If you have done all the above and are still having problems, contact iTunes Support. See the Apple Support articles below for contact information.
Apple Support schedule phone call -
If necessary, try Twitter
How to change Apple ID payment details and country?
