Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Returns

I bought a new iPhone 13 pro max yesterday and received and opened it today. Am I still able to return it although I have opened the box and started setting up the device?

iPhone 13 Pro Max

Posted on Mar 4, 2022 12:15 PM

Best reply

Kurtosis12

Level 9

63,658 points

Posted on Mar 4, 2022 12:18 PM

Yes you can. You have 14 days from the date of purchase to return your phone for a full refund, even if the box is opened and you have set it up.

View in context

Similar questions

2 replies

Best reply

Kurtosis12

Level 9

63,658 points

Mar 4, 2022 12:18 PM in response to Smedlss

Yes you can. You have 14 days from the date of purchase to return your phone for a full refund, even if the box is opened and you have set it up.

frazzm737

Level 9

55,164 points

Mar 4, 2022 12:18 PM in response to Smedlss

If you bought it from Apple or an authorized dealer, you have 14 days to return it for any reason. Other dealers have other return policies.

Returns

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up