MacBook account is locked
New computer and MacBook is locked
password when first set up isn’t working-must have wrote it down wrong and now locked. How do I reset it?
iPhone XS Max
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Mad1168 wrote:
New computer and MacBook is locked
password when first set up isn’t working-must have wrote it down wrong and now locked. How do I reset it?
Forgot Admin password—
Reset your Mac login password - Apple Support
https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac
Change or reset the password of a macOS user account ...
https://support.apple.com/en-us/HT202860
If you encrypted your Mac’s boot disk with FileVault 2 —
this prevents you from using your Apple ID to reset your password
(since the password is used in FileVault’s encryption). Read this Apple support document for more information about FileVault. see "Turn Off FileVault" Button Grayed Out --… - Apple Community
If no insight or resolve:
schedule an in-person service appointment with an Apple Store or Apple Authorized Service Provider.
Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase.