iPhone turns off by itself

Welcome to the Apple Support Communities.

See:

• If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support
• If your iPhone won't turn on or is frozen - Apple Support

If you need more help, contact Apple: Get Support.

Jack

spot ~ Does your iPhone 7 still have its original battery?

Also, what's the Maximum Capacity % here?...

Settings > Battery > Battery Health

õ¿õ¬

Hi,

Sorry to hear you are having issues.

The following articles should be able to further assist:

• f you see an Update Failed or Apple Pay Not Available alert after iOS update or restart
• If your iPhone is stuck on the Apple logo
• If your iPhone won't turn on or is frozen
• iPhone 7 Repair Program for "No Service" Issues
• If you can't update or restore your iPhone or iPod touch

Hope this helps.

spot2022 wrote:

yes, i contacted them. took it to bestbuy to have it updated. same update as i had on phone. guess i will have to take it in. thanks

Make sure to take it to Apple!