Mac screen is black
My iMac screen is black when I turn the iMac on
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My iMac screen is black when I turn the iMac on
Please follow all of the steps at > If your Mac starts up to a blank screen - Apple Support
If those do not work, then you need to contact Apple Support and/or make an appointment at your local Apple Authorizes Service Provider.
That does suggest a dead display, or at least a dead backlight.
Alternatively, take it to an Apple Store or AASP for diagnostics and/or repair.
Which iMac do you have, and what version of MacOS is installed?
Do you hear a startup chime?
If you connect an external monitor do you see anything on that?
Yes I hear the chime so I know it's on but the screen stays black
Mac screen is black