Can’t start using my XR as it won’t accept email or password and states cannot connect to server

Phone won’t permit an Apple ID or password and gives a ‘cannot connect to server’ message.

iPhone XS

Posted on Mar 5, 2022 6:49 AM

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2 replies

Mar 5, 2022 1:25 PM in response to kb1951

Yes. The issue was that the phone would not accept the email address we were trying to add. This was because the email had been used on another Apple product.


My new issue is finding a way to access WhatsApp without adding banking info. Old iPhone stopped working so can't transfer any info to my new one. Grrrrrrr

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Can’t start using my XR as it won’t accept email or password and states cannot connect to server

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