My MacBook Pro will not open most hotel or public WiFi login pages.

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Level 1

4 points

My MacBook Pro will not open most hotel or public WiFi login pages.

This issue has been going on for quite some time. I have googled it and try everything I can seem to find. Seems to be an issue others have had to, but no easy resolution. I travel a lot and so this has been extremely frustrating having to use my cell phone hotspot instead of the hotel Wi-Fi. Try all the basic things more times and I can count. Please starting, turning the Wi-Fi off and on, trying to force open a login page by typing things like 1.1.1.1 in the address bar. I’d appreciate some help.

MacBook Pro (2020 and later)

Posted on Mar 5, 2022 7:25 AM

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Answer 1

Top-ranking reply

James Brickley

Level 5

5,686 points

Mar 5, 2022 6:48 PM in response to DavidDL7

Is your MacBook Pro managed by your employer? If so there's quite a few possible problems depending on how they set things up and what security endpoint software they installed.

If it's a normal retail MacBook Pro that you personally own. Do you have any security software installed? Anti-virus, firewall, etc.? LittleSnitch, Norton, etc.

You can download the free EtreCheck application, grant it Full Disk Access and run a scan then post the report in reply using the Additional Text button to attach it to your reply. It won't reveal any personal information, just technical info and a list of everything you have running. Malware and security software can impact networking and potentially block access to the Captive Portal page at hotels, inflight Wi-Fi, etc.

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Answer 2

BobHarris

Level 9

56,819 points

Mar 5, 2022 8:23 PM in response to DavidDL7

Try directing your web browser to

http://captive.apple.com/hotspot-detect.html

or just

http:http://NeverSSL.com

or

http://NeverSSL.com

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My MacBook Pro will not open most hotel or public WiFi login pages.

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