Empty Files are being downloaded from google drive though there is data in those files

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Level 1

4 points

Hi All,

I am trying to take the backup of all my photos and other files from google drive to my seagate hard disk using MAC book pro - safari browser.

Steps followed:

Selected a folder from google drive and downloaded it.

Result:

file is zipped first before downloading.
it even shows the amount of data while downloading, but when I open the folder once downloaded and check, its empty and shows zero bytes.

Note: No Issues when I used windows laptop.

MacBook Pro 13″, macOS 11.5

Posted on Mar 5, 2022 8:11 AM

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Answer 1

likitha112 wrote:

Hi All,

I am trying to take the backup of all my photos and other files from google drive to my seagate hard disk using MAC book pro - safari browser.

Steps followed:

Selected a folder from google drive and downloaded it.

Result:•

file is zipped first before downloading.

• it even shows the amount of data while downloading, but when I open the folder once downloaded and check, its empty and shows zero bytes.

Note: No Issues when I used windows laptop.

Concerning third party—search their Support/Help/FAQ/Known issues/compatibility

Contact a third-party vendor - Apple Support

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