Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

phone keeps shutting off when i unlock it

PLEASE HELP ME... everytime i unlock my phone it shuts off for 10 minutes then turns on again. once i unlock it again it does the same process. the spinning gear shows up for 5 minutes, the apple logo shows up for 5 minutes, and then my phone turns on. once i unlock it it does the same thing.

Posted on Mar 5, 2022 9:08 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 5, 2022 9:19 AM

Check battery health is more than 80% in Settings, Battery


First try a Forced restart Force restart iPhone – Apple Support (UK)

If no better you should arrange a repair iPhone Repair - Official Apple Support

or Contact - Official Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"

See also:  Get your iPhone, iPad, or iPod touch ready for service - Apple Support

 




1 reply
Question marked as Top-ranking reply

Mar 5, 2022 9:19 AM in response to sockey2025

Check battery health is more than 80% in Settings, Battery


First try a Forced restart Force restart iPhone – Apple Support (UK)

If no better you should arrange a repair iPhone Repair - Official Apple Support

or Contact - Official Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"

See also:  Get your iPhone, iPad, or iPod touch ready for service - Apple Support

 




phone keeps shutting off when i unlock it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.