Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

phone keeps shutting off when i unlock it

PLEASE HELP ME... everytime i unlock my phone it shuts off for 10 minutes then turns on again. once i unlock it again it does the same process. the spinning gear shows up for 5 minutes, the apple logo shows up for 5 minutes, and then my phone turns on. once i unlock it it does the same thing.

Posted on Mar 5, 2022 9:08 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 5, 2022 9:19 AM

Check battery health is more than 80% in Settings, Battery


First try a Forced restart Force restart iPhone – Apple Support (UK)

If no better you should arrange a repair iPhone Repair - Official Apple Support

or Contact - Official Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"

See also:  Get your iPhone, iPad, or iPod touch ready for service - Apple Support

 




1 reply
Question marked as Top-ranking reply

Mar 5, 2022 9:19 AM in response to sockey2025

Check battery health is more than 80% in Settings, Battery


First try a Forced restart Force restart iPhone – Apple Support (UK)

If no better you should arrange a repair iPhone Repair - Official Apple Support

or Contact - Official Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"

See also:  Get your iPhone, iPad, or iPod touch ready for service - Apple Support

 




phone keeps shutting off when i unlock it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.