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tierra45 Author

Level 1

4 points

Iphone shutting off and on constantly

My iphone will "power down" and get stuck on the spinning wheel, then turn on but won't let me unlock it. If I try to unlock it the cycle repeats. HELP

iPhone 11 Pro, iOS 15

Posted on Dec 4, 2021 7:37 PM

Top-ranking reply

Axel Foley

Level 10

149,868 points

Posted on Dec 4, 2021 8:07 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

Axel F.

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Iphone shutting off and on constantly

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