Event tickets added to Apple Wallet using my Mac do not appear in iPhone Wallet

Question

Level 1

8 points

Event tickets added to Apple Wallet using my Mac do not appear in iPhone Wallet

Several times I have used my Mac to purchase tickets to an event through a website that has a button to add the ticket to Apple Wallet. After clicking it I get a new window showing the ticket with the message "This pass has been added to Wallet." But that ticket/pass doesn't appear in the Wallet app on my iPhone.

I can't find anything about viewing my Apple Wallet on my Mac which is a Mid 2015 MacBook Pro. It's not anywhere in the iCloud website. I know I can't use my Mac to make purchases using Apple Wallet on my Mac but I still should be able to do something!

The Apple Wallet app on my iPhone has an Add to Wallet but there is no option for adding a pass.

Any ideas?

Thanks in advance!

MacBook Pro 13″, OS X 10.11

Posted on Mar 5, 2022 4:16 PM

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Answer 1

steve626

Level 6

14,769 points

Mar 5, 2022 9:44 PM in response to melzie

See this: Use Wallet & Apple Pay on Mac - Apple Support

To use Apple Wallet on the Mac, you need to have Touch ID. I don't think your Mac has Touch ID. Macs with Touch ID have a System Preference called Wallet and Apple Pay and it enables you to use your Mac to make purchases with Apple Wallet. Apple Wallet isn't on your Mac because only Mac laptops from 2016 or later have Touch ID.

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Answer 2

melzie Author

Level 1

8 points

Apr 20, 2022 12:35 PM in response to steve626

I'm not trying to access the pass on my computer, I'm trying to access it on my iPhone. I would think that anything added, including passes, would be stored in iCloud. So the device used to initially get the pass should be irrelevant.

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Answer 3

Owl-53

Level 10

105,325 points

Apr 21, 2022 7:53 AM in response to melzie

Actually it would everything to do with it.

If the computer does not have the Application mentioned in previous posting, it is because the computer does not have a T2 Chip / Touch ID equipped computer. If this computer listed ?

Therefore the Tickets would go no where on the computer and Sync Back to the iPhone that does have Touch ID and Wallet.

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Answer 4

Jun 4, 2022 5:30 AM in response to Owl-53

I‘m having the same problem purchased events ticket not downloading onto Apple wallet, despite it says would sync through iCloud into iPhone and iPad… I hv M1 chip and Touch ID on my MBPro 13” late 2020 version, doesn’t make a diff.

Not sure where the ticket got saved… my Apple Wallet is quite empty, except expired events and air tickets from several years back ? 🙄😬

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Answer 5

Owl-53

Level 10

105,325 points

Jun 4, 2022 6:10 AM in response to Arc3-M1Pro

Would Suggest opening your own questions will the the details regarding the issue on this computer.

By so doing, you will get much better individualized assistance and probably much or quacky too.

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Event tickets added to Apple Wallet using my Mac do not appear in iPhone Wallet

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