My move ring is not working. My exercise ring closes but move ring doesn’t move at all

I am having the exact same issue! My exercise ring will move, I will say I earned a certain number of active calories, and then the move ring won't account for it. So frustrating and only just starting happening last week! I have been in contact with Apple Support, but they think it may be caused by the third party app (Garmin Connect) I am using to sync my workouts. Apple said they would let engineering know about the issue, but I am not sure when/if it will be fixed.

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support

If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support

I completely agree! It’s been so frustrating! Up until last week it was doing fine, so I honestly thought maybe it was an Apple-wide issue. I still think it is because my friend is having the same issues. Too much of a coincidence if we are all having the exact same issue!

Has anyone solved this problem? Mine just started today. It is not calculating my calories burned in an activity then tonight it deducted over 500 calories!! Help