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My son put an apple id in his iphone xr, the phone was a gift from his grand father, but he doesn't remember this password, so when I tried to recover his password the phone show me that the is not valid or supported and Apple shows they can't find the apple ID, so what can I do?
Welcome to the Apple Support Communities.
See: If you forgot your Apple ID password - Apple Support.
Jack
Welcome to the Apple Support Communities.
See: If you forgot your Apple ID password - Apple Support.
Jack
Thanks for asking Jack but obviously if I don’t have the password the first step it’s go to the “forgot your password” link and I did it, but the reason because I started a new discussion was because the system show me that this ID “is not valid or not supported” and “we can’t find an Apple ID matching the information provided”, so after of this I tried to restore the phone and now when check the phone it is ask me for the Apple ID “i**********@gmail.com” but I don’t have the password and if I try to recover the password, again the system show me that “is not valid or not supported” and the cycle re-start, so please, PLEASE let me know what can I do?
issues with apple id
