Shazam app disappeared from AppleWatch

Hi. the shazam app has disappeared from my watch (series2) in the last 24 hrs. still works on my iphoneX. all os’s and apps up to date. when I open the watch app on the iphone, shazam is no longer on the lists of installed apps or apps ready to be installed. before I un-pair and re-pair, the watch, has anyone else found the same issue. tnx in advance

Apple Watch

Posted on Mar 5, 2022 9:54 PM

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Posted on Mar 16, 2022 4:19 PM

Hello,

I followed these instructions to unpair and repair my watch from my phone but the app never returned. I have an iPhone 13 Pro on iOS version15.3.1 and a Series 2 watch on watchOS version 6.3. I’ve also tried removing and installing the app again. What I did find through the App Store is that the latest version of the Shazam app now requires Watch OS 7.0 and above. Posting this here in case it helps someone else not have to go through the unpair and repair process like I did.

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Question marked as Top-ranking reply

Mar 16, 2022 4:19 PM in response to MichaelB2019

Hello,

I followed these instructions to unpair and repair my watch from my phone but the app never returned. I have an iPhone 13 Pro on iOS version15.3.1 and a Series 2 watch on watchOS version 6.3. I’ve also tried removing and installing the app again. What I did find through the App Store is that the latest version of the Shazam app now requires Watch OS 7.0 and above. Posting this here in case it helps someone else not have to go through the unpair and repair process like I did.

Mar 7, 2022 6:29 AM in response to rareafrica

Hi rareafrica,


Thanks for coming to Apple Support Communities for help today.


We would actually advise unpairing and setting up your Apple Watch and iPhone again as described here: Unpair and erase your Apple Watch. This can resolve issues easily between the two devices, and your Apple Watch data will be safely stored on your iPhone.


"How to unpair your Apple Watch from your iPhone


  1. Keep your Apple Watch and iPhone close together as you unpair them.
  2. Open the Apple Watch app on your iPhone.
  3. Go to the My Watch tab and tap All Watches.
  4. Tap the info button  next to the watch that you want to unpair. 
  5. Tap Unpair Apple Watch.
  6. For GPS + Cellular models, choose to keep or remove your cellular plan. 
    • If you want to pair your Apple Watch and iPhone again, keep your plan. 
    • If you don't want to pair your Apple Watch and iPhone again, remove your plan. If you aren't going to pair with a different watch or iPhone, you might need to contact your carrier to cancel your cellular subscription. 

7.Tap again to confirm. You might need to enter your Apple ID password to disable Activation Lock. Before erasing all content and settings on your Apple Watch, your iPhone creates a new backup of your Apple Watch. You can use the backup to restore a new Apple Watch. After your Apple Watch unpairs, you'll see the Start Pairing message.

8.Set up your Apple Watch again."


Let us know if Shazam returns.


Have a fantastic day!

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Shazam app disappeared from AppleWatch

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