ipad air 4 video optimization problem

Hello, I bought an iPad air 4 two days ago. I did ipadOs 15.3.1 upgrade and start to use tablet. But when i enter youtube or twitch i can't watch 60fps videos. Videos are not fluent. I explain it like video fps is turning 60 to 30 in every 20second.


Is my ipad has problems or this is a problem about ipadOS version?



iPad Air, iPadOS 15

Posted on Mar 6, 2022 8:10 AM

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Question marked as Top-ranking reply

Posted on Mar 7, 2022 8:23 AM

Hi enes253!


This could be related to the internet connection that you're using with the iPad. Are you able to test playing videos while connected to a different internet connection? You can also test playing videos in the Apple TV app. This will help us to determine if this is an issue with those particular apps not playing high quality videos.


Cheers!

8 replies
Question marked as Top-ranking reply

Mar 7, 2022 8:23 AM in response to enes253

Hi enes253!


This could be related to the internet connection that you're using with the iPad. Are you able to test playing videos while connected to a different internet connection? You can also test playing videos in the Apple TV app. This will help us to determine if this is an issue with those particular apps not playing high quality videos.


Cheers!

Mar 7, 2022 10:15 AM in response to enes253

Welcome back, enes253.


Did you by chance restore a backup to your iPad when you got it, or did you set it up as new? The only reason we ask is to factor out any chance that something on the backup could be causing the issue you mentioned. It also helps us determine whether some of the common causes for less than stellar performance could be at play.


From the "Make sure you have enough storage" section of About iOS performance on your iPhone, iPad, or iPod touch:


"If your device is low on storage, iOS automatically frees up space while installing an app, updating iOS, downloading music, recording videos, and more. iOS only removes items that can be downloaded again or that aren't needed anymore. 


You can check your device's storage in Settings > General > [Device] Storage. For best performance, try to maintain at least 1GB of free space. If your available storage is consistently less than 1GB, your device might slow down as iOS repeatedly makes room for more content.


If you need to free up some space, follow these steps to turn on the storage-saving recommendations built in to iOS:


  1. Go to Settings > General > [Device] Storage and read the recommendations that iOS might provide.
  2. Tap Enable to turn on a recommendation, or tap a recommendation title to review the content that you can delete.


If you don't see any recommendations—or if you need to free up even more space—you can review the apps on your device. They're listed on the same [Device] Storage screen along with the amount of space that they use.


Tap an app, then choose from the options:


  • Offload the app, which frees up storage used by the app, but keeps its documents and data.
  • Delete the app, which removes the app and its related data.
  • Depending on the app, you might be able to delete some of its documents and data.


Learn more ways to optimize your storage."


That page also includes many other potentially viable reasons for lower performance. Check out the above steps and the rest of the guidance on that above page, and let us know if any of them are helpful.


Be well.

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ipad air 4 video optimization problem

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