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I have AppleTV+ on Roku, but whenever I try to stream a movie or show on it, it says "Video Not Available There's a problem loading this video. If this continues, check your internet connection."
My internet connection is fine; other streaming channels on Roku are working well. What's going on here??
3900X,
Something is causing the app to be unable to contact the remote servers.
See if this document has clues that apply to your situation: If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support
“Video not available” may mean no valid reaction from the remote server.
Verify that your router doesn’t block Apple’s servers (or its CDN) through a firewall setting.
Verify that your router doesn’t block ports that Apple services like to use.
Verify that you use a good DNS on your router, like the one from your ISP, which gets updated with all server names that Apple might use.
Verify that your Roku has the correct date and time and timezone, as Apple may be more strict about that (TLS) than other content providers.
Else
Something is causing the app to be unable to contact the remote servers.
See if this document has clues that apply to your situation: If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support
“Video not available” may mean no valid reaction from the remote server.
Verify that your router doesn’t block Apple’s servers (or its CDN) through a firewall setting.
Verify that your router doesn’t block ports that Apple services like to use.
Verify that you use a good DNS on your router, like the one from your ISP, which gets updated with all server names that Apple might use.
Verify that your Roku has the correct date and time and timezone, as Apple may be more strict about that (TLS) than other content providers.
Else
Apple TV+ not streaming
