You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I’ve been having a problem with the apple tv app in my Roku tv for several days now. I keep getting the Message: “ Video not available: There is a problem loading this video, if this continues check you internet connection”. But i can watch netflix, hulu, amazon prime and showtime... but cant watch nothing on Apple tv. I’ve disconnected the tv, restarted network connection, restarted apple tv app and check for updates and nothing seems to work
I have this problem with my Roku Ultra. It has to be the Apple TV app. I have been trouble shooting this with Roku for several weeks. Their final response:
Thank you for writing back to us. I appreciate you for performing the troubleshooting steps but it is unfortunate to hear that the issue remains unresolved.
Therefore they have punted to Apple.
I have this problem with my Roku Ultra. It has to be the Apple TV app. I have been trouble shooting this with Roku for several weeks. Their final response:
Thank you for writing back to us. I appreciate you for performing the troubleshooting steps but it is unfortunate to hear that the issue remains unresolved.
Therefore they have punted to Apple.
Try to power cycle the TV as well, if you haven’t already done so.
A month and apple has not responded
Video Not Available
