When I try to download or update a game and asked for my password but every time I put in my password it says it’s wrong and I do forget password than a pods in my dad’s email

When I try to update or download something and ask for my password but it’s asking for my dad‘s email when I’m hooked up to my email on my phone since I am on my tablet and I do not how to change the email on my Apple store


iPad Air, iPadOS 15

Posted on Mar 6, 2022 4:52 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 6, 2022 6:52 PM

Even if you change the email address in the App Store, if the app was downloaded using your dad's Apple ID, you will need to use your dad's Apple ID to update the app.


To change the email address in the App Store, go to Settings/iTunes & App Store, tap the ID at the top and sign out. Then sign in with the desired Apple ID.

1 reply
Question marked as Top-ranking reply

Mar 6, 2022 6:52 PM in response to Yert4747

Even if you change the email address in the App Store, if the app was downloaded using your dad's Apple ID, you will need to use your dad's Apple ID to update the app.


To change the email address in the App Store, go to Settings/iTunes & App Store, tap the ID at the top and sign out. Then sign in with the desired Apple ID.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

When I try to download or update a game and asked for my password but every time I put in my password it says it’s wrong and I do forget password than a pods in my dad’s email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.